Refund & Cancellation Policy
Last updated November 8, 2026
Try before you pay
Every generator works for free with a watermark, so you can check the result before subscribing. SocialMock Pro only removes the watermark; the images are otherwise identical.
Cancelling
SocialMock Pro is billed $9 per month and renews automatically. Cancel any time: open any generator, sign in, and click Manage subscription, which takes you to Stripe’s secure billing page. After cancelling you keep watermark-free downloads until the end of the period already paid for, and you will not be charged again.
Refunds
Because you can try every generator free before paying, and Pro delivers digital content you can use immediately, payments are generally non-refundable, including renewals you forgot to cancel and unused parts of a period. To avoid an unwanted renewal, cancel before the renewal date.
We do refund in these cases:
- Billing mistakes: duplicate charges, or charges made after you cancelled.
- Where the law requires it: if you live in the European Union, the European Economic Area, the United Kingdom, or anywhere else whose consumer law gives you a right to withdraw from or get a refund on a purchase, you keep that right. For example, in the EU and UK you may withdraw within 14 days of subscribing. If you asked for Pro to be available immediately and then used it, we may deduct the value of what you used in that time, as the law allows.
- Service withdrawn: if we stop offering Pro entirely, we refund the unused part of your current period.
No refund is due if your access was ended for breaking the Terms of Use, for example by using mock-ups to deceive people.
Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days. This policy does not limit any rights you have under mandatory consumer law.
How to ask
Email francis.f.wang@gmail.com from the address you signed in with, and tell us roughly when you were charged.